Shipping policy

Shipping Information for Paper Straight

Below is an overview of our shipping costs, estimated delivery times, and how to track your order.

You can conveniently track your order using the following link:
Track Your Order

Simply enter the tracking number provided in your confirmation email to view the status of your shipment.

PROCESSING TIME

Orders are processed and prepared for shipment within 1-2 business days. During peak periods, such as sales, holidays and new drops, processing can take up to 5 business days.

DELIVERY TIME

The estimated delivery time is 5-10 business days after processing. During peak periods this can extend to up to 25 business days. Delivery times may also vary based on location and potential customs delays.

SHIPPING COSTS

Shipping is currently free on all orders.

CUSTOMS & IMPORT DUTIES

You do not pay any taxes or import duties, these are covered by us. Should your local customs authority still charge you on delivery, contact us at support@paperstraight.com and we will reimburse you.

TRACKING

Once your order has shipped, you'll receive an email with a link to your order's tracking information. This enables you to monitor your shipment and see when it's expected to arrive. We ship from multiple warehouses, so items from one order can arrive in separate packages.

RETURNS

If you're not satisfied with your order, you can withdraw from your purchase within 14 days of delivery via our returns portal. Return shipping costs are the responsibility of the customer. Full details in our Return and Refund Policy.

CONTACT

For any questions regarding our shipping policies, please email us at support@paperstraight.com. We'll be happy to assist!